988 Support

Compassionate Crisis Support and Navigation Starts with One Call

Through a groundbreaking partnership, ORCNM and the NM Crisis & Access Line (NMCAL-988) are expanding care coordination and emotional support for residents in seven rural counties — connecting people to help when and where they need it most.

In 2020, NMDOH estimated over 204,000 New Mexicans were living with a Substance Use Disorder — and only 1 in 3 were receiving treatment.

Meeting Urgent Needs in Our Rural Communities

Many rural residents face barriers to accessing behavioral health care. ORCNM recognized this gap and launched a seven-county treatment navigation model that connects individuals to local resources, emotional support, and follow-up care — all through the trusted 988 hotline.

What Happens When You Call

Personalized Support with Every Call

Support for Catron, Cibola, Guadalupe, Hidalgo, Sierra, Socorro, and Valencia

Calls from ORC counties are routed to trained responders with local resource knowledge

Individuals receive customized warm hand-offs to treatment and prevention services

Follow-up calls ensure no one falls through the cracks

Available 24/7, 365 days a year in English and Spanish